Mastering Executive Communication With Melinda Lee - Speak in Flow

Welcome to another exciting episode of the Melinda Lee Speak in Flow Podcast! In today’s episode, we’re delving deep into the world of executive communication. Whether you’re a seasoned leader or aspiring to be one, this episode is packed with invaluable insights to help you hone your communication skills and lead with finesse.

**Episode Highlights:**

1. **Crafting a Compelling Vision**: Discover the secrets to crafting a vision that captivates your team and drives performance to new heights.

2. **Mastering Conciseness**: Learn the art of brevity in communication. Find out how to convey your message effectively without overwhelming your audience.

3. **Powerful Presentations**: Uncover the key steps to delivering presentations that command attention and establish you as a formidable leader in your field.

4. **Navigating Crises with Poise**: Gain valuable strategies for handling crises with grace and composure. Learn how to steer your team through turbulent times while maintaining trust and confidence.

5. **The Art of Feedback**: Explore effective techniques for providing open and honest feedback that fosters growth and development within your team.

6. **Embracing Authenticity**: Understand the significance of authenticity in leadership communication. Learn how to cultivate genuine connections and build trust with your team.

7. **Choosing the Right Communication Mode**: Discern when to leverage live interactions and when to utilize digital channels for effective team communication.

Tune in as Melinda Lee, alongside industry experts, unpacks each of these components, offering practical tips, real-world examples, and actionable strategies to help you elevate your executive communication skills.

Don’t miss out on this enlightening conversation! Whether you’re leading a small team or a multinational corporation, mastering executive communication is the key to driving success and fostering meaningful relationships in the workplace.

Join us on the Melinda Lee Speak in Flow Podcast, where communication meets excellence!

About Melinda:

Melinda Lee is a Presentation Skills Expert, Speaking Coach and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.

She has been the TEDx Berkeley Speaker Coach and worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.

Website: https://speakinflow.com/

Facebook: https://m.facebook.com/speakinflow

Instagram: https://instagram.com/speakinflow

LinkedIn: https://www.linkedin.com/in/mpowerall

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcasts review

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Transcript
Melinda Lee:

Welcome to the speak in flow podcast, dear

Melinda Lee:

listeners where we dive into techniques and strategies to

Melinda Lee:

change the way our world communicates for the better.

Melinda Lee:

Today's episode is all around executive communication. I had

Melinda Lee:

the opportunity to interview an entrepreneur Kimi, and also a

Melinda Lee:

corporate leader, Michelle, around executive communication.

Melinda Lee:

And so in this episode, I thought to bring in all the

Melinda Lee:

learnings that I've discovered through our interviews, as well

Melinda Lee:

as bringing some components that I've developed along the way,

Melinda Lee:

and what executive communication means to meet. Let's face it,

Melinda Lee:

our world has changed quite a bit. And I think that before

Melinda Lee:

executive communication meant that you had to have a pedigree,

Melinda Lee:

you had to have the right education knowledge, and that is

Melinda Lee:

how I demonstrate executive communication. That's not true

Melinda Lee:

anymore. So today, we're gonna dive into the eight components

Melinda Lee:

of what it is. And first, its vision. Then second, be concise,

Melinda Lee:

third, present powerfully to a group. Fourth, influence. Fifth,

Melinda Lee:

know how to manage a crisis takes provide powerful open

Melinda Lee:

feedback, seven, be authentic. And then eight, know whether to

Melinda Lee:

do digital or life. First, a clear vision, have a powerful

Melinda Lee:

vision for the future, make it so clear in your mind. And once

Melinda Lee:

you have that clear, you communicate it in a way that is

Melinda Lee:

concise, and effective. Without having a clear, concise vision.

Melinda Lee:

People are lost. People don't know what their role is, people

Melinda Lee:

don't know what to do. So you lose productivity. And you lose

Melinda Lee:

your respect as the leader. So take the time to reflect and

Melinda Lee:

take the time to find relevant examples, stories to illuminate

Melinda Lee:

the direction that you want your team to go. Really paint that

Melinda Lee:

visual picture of where you want them to be, and be clear and

Melinda Lee:

specific. Then for have some follow up right and tie your

Melinda Lee:

goal, your team's objectives and goals to the strategic direction

Melinda Lee:

to the vision of the future, and then have regular follow up.

Melinda Lee:

Once you have the vision, once you're following up with where

Melinda Lee:

the team is going, then you want to be to continue to be concise,

Melinda Lee:

concise with your words, bottom line it How am I going to say

Melinda Lee:

what I need to say in the fewest words possible? That's a

Melinda Lee:

question you can ask yourself. If you don't, if you're spending

Melinda Lee:

a lot of time bringing too much fluff in or going off on a

Melinda Lee:

tangent people get annoyed, we just don't have the time and we

Melinda Lee:

don't have the luxury of time. So ask yourself, How can I say

Melinda Lee:

the exact thing in the fewest words possible. And then if you

Melinda Lee:

need to add to it great, I be intentional about what you add

Melinda Lee:

to your communication. So once you've mastered the skill of

Melinda Lee:

being concise or understand how to do that, third, go to

Melinda Lee:

presenting powerfully develop your ideas and present it to a

Melinda Lee:

large group. This demonstrates your ability to lead, lead and

Melinda Lee:

be effective as a leader in front of a group one to one is

Melinda Lee:

important one to one builds meaningful relationships. And

Melinda Lee:

then go to the group and present it in a way that exudes your

Melinda Lee:

leadership. If you're still feeling nervous, and I know a

Melinda Lee:

lot of you may still feel that way. I share a lot of techniques

Melinda Lee:

and tools to help you get more into a confident state. Using

Melinda Lee:

some breath work. This is a this is a really powerful one that I

Melinda Lee:

like and I've been using lately, which is taking one breath and

Melinda Lee:

then another one. And then you can do one, hold it at the top

Melinda Lee:

or exhale, but you could take two after inhale, inhale and

Melinda Lee:

then take another one and then exhale. And if you're still

Melinda Lee:

feeling nervous, use your nervousness to elevate your

Melinda Lee:

performance. Those nerves are there to actually elevate so if

Melinda Lee:

you not if you're not afraid of them, use them to turn your

Melinda Lee:

nerves into excitement. My daughter uses a very fun phrase

Melinda Lee:

called nervous sighted. I'm not I'm nervous related to

Melinda Lee:

transforming your nerves into excitement and elevating your

Melinda Lee:

performance. Even in presenting to a large group, you will be

Melinda Lee:

seen as an effective leader. And after you present your ideas,

Melinda Lee:

the fourth key to executive communication is influence. How

Melinda Lee:

do you influence people and the ability to embrace help them to

Melinda Lee:

embrace your idea? How do you transform naysayers into

Melinda Lee:

believers of your idea? And that begins both at the beginning

Melinda Lee:

before you even enter the room. Michelle, it's that this great

Melinda Lee:

pre socialising before you enter into a meeting, talk to the

Melinda Lee:

individual naysayers that may not be on board with you. Ask

Melinda Lee:

questions. When someone is furious, get curious, ask

Melinda Lee:

questions. Where are they coming from? What causes them to be a

Melinda Lee:

naysayer, what causes them, they're probably really

Melinda Lee:

concerned. And you want to give them the time to talk to you

Melinda Lee:

about their experiences, talk to you about their concerns, and

Melinda Lee:

ask the relevant questions and really put yourself and when

Melinda Lee:

you're listening to them, really listen, be present, and put

Melinda Lee:

yourself in their shoes. And then include relevant examples

Melinda Lee:

and stories. And how to potentially help them to

Melinda Lee:

transition where they're, where they're from, to where you want

Melinda Lee:

them to go. And so that is one key technique you can use for

Melinda Lee:

building influence. Then once you built up influence, you have

Melinda Lee:

the allies, you have people on board with you, you move into

Melinda Lee:

crisis management, of course, not everything is going to go

Melinda Lee:

the way you want, there's going to be some crisis, there's going

Melinda Lee:

to be some obstacles. So your ability to manage the crisis is

Melinda Lee:

also included in your executive communication. Most people will,

Melinda Lee:

will go into the crisis and get consumed, they get emotional,

Melinda Lee:

and then and then suddenly everybody's communicating the

Melinda Lee:

wrong information. When there's a crisis, it's important for you

Melinda Lee:

to take a leadership role, and breathe and be objective. Ask

Melinda Lee:

the right questions. Sometimes the people's perspective, even

Melinda Lee:

though it seems real in their mind, is probably not the real

Melinda Lee:

story, or real objective perspective. And so you have as

Melinda Lee:

a leader can ask the right questions, and then formulate

Melinda Lee:

what the objective communication is, be authentic, be timely,

Melinda Lee:

with your communication. If you don't have all the information

Melinda Lee:

talam, right, be authentic, I am waiting for the right

Melinda Lee:

information, I'll give you this is what I know. And if when I

Melinda Lee:

have the relevant information, the more accurate information

Melinda Lee:

I'm going to share that with you. Right now, this is what I

Melinda Lee:

have. So be timely with managing the crisis, as well as be

Melinda Lee:

accurate in information you share with people. And that

Melinda Lee:

requires that you answer you ask the right questions. Then

Melinda Lee:

providing effective feedback, the sixth component of executive

Melinda Lee:

communication, provide open honest feedback. I know

Melinda Lee:

sometimes feedback can be very challenging, because you don't

Melinda Lee:

want to hurt people's feelings. You don't want them to feel bad.

Melinda Lee:

And there's a way to do this so that it's both respectful, and

Melinda Lee:

also mutually beneficial for everyone, you're going to have

Melinda Lee:

the opportunity to get to know the person, they're gonna get to

Melinda Lee:

know you where you're at. So don't be afraid to have this

Melinda Lee:

open dialogue. As a team leader, you want to have the entire team

Melinda Lee:

feel comfortable providing feedback in a way that's

Melinda Lee:

respectful, specific, objective, timely. And then, and curious.

Melinda Lee:

Also get to the perspective of the person that you're talking

Melinda Lee:

to. Which leads me into the seventh piece, which is

Melinda Lee:

Authenticity. Authenticity is interesting, because as I

Melinda Lee:

mentioned before, executive communication can be perceived

Melinda Lee:

as I have authority over you. And I have all this experience.

Melinda Lee:

And so I'm only going to show you that. Nowadays, authenticity

Melinda Lee:

means that I am real, I'm a person. Yes, I have experienced

Melinda Lee:

and I also have some potential areas to improve. And it's okay

Melinda Lee:

for me to show that. I talk about how authenticity when you

Melinda Lee:

hide some of your potential perceived weaknesses. People

Melinda Lee:

can't get a sense of you, they can actually sense that you're

Melinda Lee:

closed off

Melinda Lee:

to allowing yourself to do some reflection of where your

Melinda Lee:

strengths are and also where your perceived areas of

Melinda Lee:

improvement Don't accept them, be accepting of them and find

Melinda Lee:

help to either improve it or find other allies to help

Melinda Lee:

support you in this area that will help you to feel authentic,

Melinda Lee:

and be seen as that leader of respect, because most leaders

Melinda Lee:

are respected when people can connect with you. But if you

Melinda Lee:

have a guard not being authentic, they're not going to

Melinda Lee:

be able to connect with you. And then therefore the trust that

Melinda Lee:

you lose trust as a leader. Then finally, the eighth component is

Melinda Lee:

know when to use live or digital communication. With so many

Melinda Lee:

modes and platforms and how to connect digitally, I think it's

Melinda Lee:

powerful to be able to know when you talk live and when to talk

Melinda Lee:

digitally. Because as a team, it's, it's important, it's

Melinda Lee:

important, especially if you so there's two things that you want

Melinda Lee:

to consider. How will you know each other, and how clear the

Melinda Lee:

situation or the direction is? First, if you don't know each

Melinda Lee:

other, well, then maybe a team is forming. And you don't know

Melinda Lee:

the direction people don't know the direction, it's very

Melinda Lee:

unclear. that lends itself to a live meeting, when it's unclear

Melinda Lee:

when you don't know it. Because when you're live, and people can

Melinda Lee:

read each other's verbal cues, body language, you miss that

Melinda Lee:

when we're in the small box virtual box. So take the time to

Melinda Lee:

gather people, especially when it's the time is complicated.

Melinda Lee:

You don't know what's happening, and they don't know each other.

Melinda Lee:

But if there's clear direction, and people know each other, then

Melinda Lee:

digital communication is a powerful way you save time, you

Melinda Lee:

don't have to travel back and forth. But you could do follow

Melinda Lee:

up so you can have a quick conversation over a digital

Melinda Lee:

platform. So knowing when to use each is an important skill as a

Melinda Lee:

leader, and demonstrates your executive communication and

Melinda Lee:

intention for your meetings. So you know what the purpose of the

Melinda Lee:

meeting is, and the platform. So all of these components I know I

Melinda Lee:

said a lot today, but those are your opportunities. When you

Melinda Lee:

dive into each and master each, you will have an executive

Melinda Lee:

presence, that communication that demonstrates you as the

Melinda Lee:

powerful leader that you are that appear to make a

Melinda Lee:

difference. If you have any questions about these, I invite

Melinda Lee:

you to message me I invite you to just get on a call with me.

Melinda Lee:

And I'm going to start to break these down in the following

Melinda Lee:

episodes and give you more clear strategies and techniques to do

Melinda Lee:

each. But in the meantime, I can't wait to see you on the

Melinda Lee:

other side to the next episode. I'm your sister and Flo take

Melinda Lee:

care